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Council on Aging - Transportation

*LIMITED VAN TRANSPORTATION IS AVAILABLE DURING COVID-19
LIMITED transport to ROUTINE medical appointments Lunenburg Hannaford, Market Basket on John Fitch & pharmacy prescription pick-ups only.
Clients will need to complete a phone screening process, with the dispatcher before appointment can be made and then again the day before appointment. The screening process is recommended by the Commonwealth of Massachusetts Executive Office of Health and Human Services.
Social distancing and other safety practices will be strictly enforced for those driving and using the van.
*Van will be limited to transporting 2 clients per trip only.
*Clients, caretakers, and drivers must wear masks & sanatize their hands while on the van. If client does not have a mask, it will be supplied for them and sanitizer is available for use.
*Clients will have their temperature taken with a "touchless" thermometer before boarding bus.
*Clients needing assistance to enter and exit van are required to have a caretaker with them.
*Clients must social distance sit in the furthest seat away from each other.
*Wheel Chair clients must be accompanied by a caregiver.
*Driver will wear mask and gloves while engaging with wheel chair client, touching surfaces of chair only.
*Air circulation vents will remain off during transport to reduce potentially infectious particles from spreading.
*Driver will sanitize hands and change gloves after each client departs van.
*Driver will wipe the surfaces touched with disinfectant wipes and spray with disinfectant spray after each client departs.
*Trash barrel will be provided for disposal of used gloves & masks and emptied each day.
*The Lunenburg Council on Aging van will not to be used for transportation to medical facilities for clients exhibiting symptoms of COVID 19 such as:
FEVER - COUGH - SHORTNESS OF BREATH OR DIFFICULTY BREATHING - CHILLS - REPEATED SHAKING WITH CHILLS - MUSCLE PAIN - HEADACHE - SORE THROAT - NEW LOSS OF TASTE OR SMELL
*The Council on Aging van driver has the right to refuse transportation if he/she determines that the client is exhibiting signs of COVID-19

A transportation service in conjunction with Montachusett Area Regional Transportation Authority (MART) is coordinated at the Eagle House. MART provides a 10 passenger handicapped accessible van, as well as paying for operational and other costs. The Town of Lunenburg is assessed approximately 40 percent of the cost of this service through the so-called Cherry Sheet.

The Council on Aging employs three part-time drivers, trained in CPR and First Aid. The elder van operates five days a week & is handicapped accessible. Monday - Friday from 8:30 a.m. to 4:00 p.m. Destinations include medical visits to physicians or hospitals in Lunenburg, Fitchburg, Leominster and Nashoba Hospital in Ayer: shopping at Lunenburg Crossing, John Fitch Highway, Orchard Hills Plaza and Whitney Fields on designated days; trips to the Eagle House, area hairdressers/barbers, banks and nursing homes.

Reservations must be made one day in advance but can be booked one month ahead. Clients are encouraged to make medical appointments on Monday or Wednesday, so as not to interfere with shopping days, which are Tuesday and Thursday mornings. All Monday reservations must be made no later than the Thursday before. The Eagle House Admin. Asst./Transportation Coordinator, Amanda Koeck does the scheduling, accepting calls from 8AM - 5PM. Cost is .50 cents each way, per destination, with $1.00 each way for trips to Nashoba Hospital in Ayer.

Last Updated: Wed, 08/26/2020 - 2:42pm